PRIVACY POLICY

Zenscale is committed to the security and privacy of our customer’s data. This Privacy Policy explains our commitment to safeguarding our customers’ data and serves as our agreement with our customers and other parties about our data handling practices. This policy lists the types of data we collect, explains how we use and protect that data, and discloses our key procedures surrounding privacy. Zenscale is part of a group of affiliated companies collectively referred to as the "Shingora Technologies LLP" with each such affiliated company being directly or indirectly wholly owned by Shingora Technologies LLP. This Privacy Policy applies only to Zenscale in India. Hereby, this privacy policy is a legally binding agreement between you as a customer or client and Zenscale. In order to access our company websites or product or (the “Site”), you signify that you agree with the specified terms of this “Privacy Policy”. Zenscale may change this Privacy Policy from time to time by posting a new version here, and the new version will become effective immediately. The privacy of our customers and affiliates is important to us. Therefore:

We do not sell or rent personally identifiable information

We do not spam, and our policies forbid use of our Services for spam

PUBLIC FORUMS

Please note that any information (including personal and business information) that you submit, post or otherwise reveal in a public forum (such as a bulletin board, chat room, blog or product discussion forum) is not subject to this Privacy Policy, will be seen by third parties not related to us and may be used by them or us to contact you for any purpose. Statement regarding children:

Zenscale's products and services are not designed to appeal to children under the age of 13. As such, the Sites are not directed at children under the age of 13 nor do we knowingly collect or maintain information from children under the age of 13 on the Sites. Business information collection and use by Zenscale:

We collect the Business Information necessary to enable us to respond to your requests for our products and services and to send you information regarding our products and services from time to time. Since most of the users of our products and Sites are doing so in their capacity as employees or companies, most Business Information we collect will be in that capacity (rather than information about you individually, such as your personal tastes, etc.). For these purposes, we have defined "Business Information" as any information that identifies or may identify a company or an individual contact at a company or that allows others to contact a company or an individual contact at a company. When you visit the Sites, you may be asked to submit information such as email address, company name, address, phone number, your product version, and/or areas of interest. We may also ask you where you heard about our company or products, or for other information that will help us understand more about your needs or help us process your requests for information. In addition, we collect credit card and related payment information when you order products, services, or support plans online. Our information collection and use practices are described in more detail below: Product registration:

You may be asked, on behalf of your company, to complete registration/activation form(s) on the Sites or from within the products, with contact information for use by us in accordance with this policy. Registration or activation information may include the name of your company, contact information, product information, customer ID, network and operating system, and other relevant information. Customer profile:

We also collect Business Information when you create a customer profile on some of the Sites, which is required in order to access certain areas of the Sites, purchase support plans and products, to obtain software downloads and certain online support services, and to request information from us about our products and services. This information includes company name and contact information and other information about your company (for example, size, revenue, and number of employees), the products you may have licensed, and other non-Scale ERP products you may currently use. We use this information in accordance with this policy to identify you, process your requests, and administer your Zenscale account(s).

SUPPORT :

We offer certain limited online support services at the Sites. If you access online support on any of the Sites, you may be asked for information such as customer ID, product name, product version, and other information to help us determine what the technical issues are and how best to help you resolve them. In addition, certain products allow you to submit support-related questions directly from the product. If you access online support services from a product, information about your network, operating system, printer, data and program path, product type, version, customer ID, the product's technical support information sheet, product serial number, and other similar information will be automatically pre-populated for submission to our customer support representatives to assist them in answering your questions. Newsletters :

When you subscribe or sign up to receive newsletters published or offered via the Sites, we will ask you for information necessary to enable us to process your request and to send you information regarding our products and services. Cookies:

We also use Cookies to enhance the user experience, deliver personalized content, and collect information about the use of the Sites. "Cookies" are small computer files that we transfer to your computer's hard drive. Cookies allow us to statistically monitor how many people are using the Sites and for what purposes, how often someone visits the Sites, and the length of their stay. This information helps us dynamically generate advertising and information specifically designed for your interests. We also use Cookies to prevent you from having to re-enter your identification and password information each time you visit our Sites. Cookies are not designed to retrieve personal or business data from your hard drive, your email, or any other personal information. Most browsers are initially set to accept Cookies, but users can change the setting to refuse Cookies or to be alerted when Cookies are being sent. Although refusal of Cookies will not interfere with the ability to interact with most of the Sites, you will need to accept Cookies in order to access information and use certain functions. For example, Cookies are required to be accepted for access to our web-based services or desktop products with online features. The Cookies are renewed each time a user logs on to one of the Sites that uses Cookies. Although the majority of the online advertisements on the Sites are displayed by Zenscale, we also from time to time allow third-party vendors, such as Google, to display advertisements on the Sites. These third-party vendors may assign a different cookie to you. These cookies may be used to select which ads you see on the Sites and determine the effectiveness of this advertising. You may choose to decline cookies from third-party ad servers, which we do not control. If you would like to opt out from receiving these third-party targeted advertisements, you can read the instructions. Product-related information collection:

We collect certain additional information in connection with your use of our services or desktop products with online features. For instance: Product updates. Some products provide you with the ability to download and register product and/or tax updates as they become available. During the download and registration process, we collect Business Information, including customer ID number and product version, type, and serial number, in order to authorize your access and provide you with the appropriate update, and to update our records as to the product and products updates you have downloaded or installed. Account set-up and access. Upon subscribing to our services, we collect Business Information which may include information such as product serial number, customer ID, and your customer profile information, in order to identify you and authorize your access and use of the services and provide you with your relevant account information. Certain products provide you with the ability to access your account in order to obtain information such as your support plan status, service subscriptions, registrations, and order history. Online product/account application:

Certain products and services are subject to an application and enrollment process, which may be completed on paper or online. Information requested may include federal ID numbers, bank account, payroll, credit card, and contact information. This information is used to process your enrollment request and, if approved, to set up and administer your account. Web-based services:

In connection with certain of our web-based services, we collect certain additional information, including IP address, browser, connection speed, domain, referring URL, and other environment-related information to enable us to provide a secure environment for the use of the services, to pre-populate forms, and calculate aggregate statistical information about the customers using these services. Zenscale products and services:

In addition to the uses set forth above, we may use your Business Information to:

  1. 1.) Inform you of product upgrades and updates and subscription renewals
  2. 2.) Inform you of tax, regulatory, and other compliance issues with your software product or service
  3. 3.) Notify you of products and services that we think may be of interest to you
  4. 4.) Offer you discounts or other promotions with respect to Zenscale products and services that we think may interest you
  5. 5.) Contact you for survey purposes to determine how we can better service you or provide better products to meet your needs. Other Company products and services:

Your Business Information may be provided to one or more other in-house Companies to enable them to market products and services to you. In that case, the use of your Business Information would be governed by that Zenscale Company's privacy policy. Third-party products:

We may also use your Business Information to inform you of special discounts or offers from other companies we have carefully selected and whose products and services may be of interest to you.

MOBILE PRIVACY POLICY

What information does the Application obtain and how is it used?

The Application will obtain the current date, time and GPS location each time a user clocks in/out, while on the clock or clock in session locations if user has opted in. This information is then transmitted to our secure servers so that the business or manager can run a report so that each employee can be paid accurately and timely.

This app collects location data to enable ["Mark Attendence"], ["Official Duty"] even when the app is closed or not in use.

Permissons which our App may request for some of the features:-

  1. 1.) android.permission.CAMERA
  2. 2.) android.permission.ACCESS_COARSE_LOCATION
  3. 3.) android.permission.ACCESS_FINE_LOCATION
  4. 4.) android.permission.ACCESS_BACKGROUND_LOCATION
  5. 5.) android.permission.READ_EXTERNAL_STORAGE
  6. 6.) android.permission.WRITE_EXTERNAL_STORAGE

Automatically Collected Information:-

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

We may collect information regarding your geolocation, camera, push notifications, when you use our apps. If you use our Applications, we may also collect the following information:

  1. 1.) Geo-Location Information. We may request access or permission to and gather location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings. (android.permission.ACCESS_COARSE_LOCATION, android.permission.ACCESS_BACKGROUND_LOCATION, android.permission.ACCESS_FINE_LOCATION)
  2. 2.)Access to Camera. We may request access or permission to certain features from your mobile device, including your mobile device’s camera, reminders, sensors, and other features. If you wish to change our access or permissions, you may do so in your device’s settings. (android.permission.CAMERA, android.permission.READ_EXTERNAL_STORAGE, android.permission.WRITE_EXTERNAL_STORAGE)
  3. 3.) Data on mobile device. We may automatically collect device information (such as your mobile device Serial number).
  4. 4.) Push notifications. We may request to send you push notifications to send reminders and also offer you better customer support services. If you wish to opt-out from receiving push notifications, you may turn them off in your settings.

GOOGLE CALENDAR INTEGRATION PRIVACY POLICY

Zenscale is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data, including any data obtained through the Google Calendar API.


Information Collection and Use:

By using our app, you agree to grant Zenscale access to your Google Calendar for the purpose of saving alerts as events in your calendar. We request permission to access your Google Calendar with the scope https://www.googleapis.com/auth/calendar.events to perform this functionality. Your data is not shared with any third-party entities.

Authorization and Consent:

When you use our app and authorize access to your Google Calendar, you consent to the collection and use of your calendar data solely for the purpose of saving alerts as events in your calendar. We will not use your data for any other purpose without your explicit consent.

Scope Minimization:

We only request access to the https://www.googleapis.com/auth/calendar.events and https://www.googleapis.com/auth/calendar scope , which allows us to save events in your Google Calendar. We do not request access to any other sensitive data or additional permissions. Rest assured that we adhere to a policy of scope minimization to ensure the security and privacy of your data.

Secure Storage:

Access tokens obtained through the Google Sign-In flow have a limited validity period. Our app handles token expiry and refresh seamlessly, ensuring continuous access to your Google Calendar while keeping your data secure.

Third-Party Services:

Zenscale does not share your data with any third-party services, organizations, or individuals. Your calendar data is solely used to save alerts as events in your Google Calendar as specified in the app's functionality.

Data Retention:

We retain your calendar data only for as long as it is necessary to provide the services offered by the app. You have the right to request the deletion of your data at any time, as described in the "Data Removal" section below.

Data Removal:

If you wish to remove the app's access to your Google Calendar or request the deletion of your data, please contact us at support@zenscale.in . We will promptly process your request and delete your data from our servers.

Terms and Conditions:

In addition to the privacy policy above, your use of the app is also subject to the terms and conditions outlined in Terms & Conditions . Please review and agree to the terms before using the app. By using our app, you agree to the terms of this privacy policy and consent to the collection, use, and storage of your data as described herein. If you have any questions or concerns about this policy or the app's data handling practices, please contact us at support@zenscale.in

User Data Usage Declaration:

At Zenscale ERP, we prioritize your privacy. We solely utilize the data we access to offer or enhance features that are directly visible and central to our application's user interface. This focused use ensures that the information you share with us directly benefits your user experience.

Data Transfer Declaration:

At Zenscale ERP, we uphold a strict stance on the transfer of your data. We do not permit any data transfers except under the following specific circumstances:

1) To enhance or facilitate your appropriate access to user-centric features that are conspicuous within our application's interface, and this will only be done with your explicit consent.

2) In situations concerning security, such as when investigating potential misuse or abuse.

3) To meet legal obligations or in compliance with prevailing laws.

4) In the context of organizational restructuring, like a merger, acquisition, or asset sale, but only after obtaining your clear and upfront consent.

Your trust is paramount, and these measures ensure your data remains protected and used responsibly.

Human Access to User Data Declaration:

At Zenscale ERP, the privacy of your data is sacrosanct. We prohibit direct human access to your data with the following specific exceptions:

1) When we have secured your explicit agreement to review particular messages, files, or other forms of data. A confined exception exists for scenarios approved by Google, particularly under the conditions of the Nest Device Access program.

2) If it becomes imperative for security reasons, such as delving into system glitches or suspected misconduct.

3) When we are mandated to do so by law or any regulatory requirement.

4) If the data, along with its derivatives, is collectively processed and harnessed for our internal operations, adhering strictly to relevant privacy standards and jurisdictional legal mandates.

Your confidentiality is our prime commitment, ensuring your data remains in secure hands.

Prohibited Use of User Data Declaration:

At Zenscale ERP, we maintain strict principles governing the use of your data. It's our policy to forbid any unauthorized transfers, usage, or sales of user data, including, but not limited to:

1) Sharing or selling data to third-party entities like advertising platforms, data brokers, or any other information trading agencies.

2) Using, transferring, or selling data for advertisement purposes, such as retargeting campaigns, personalized advertising, or interest-based promotions.

3) Leveraging, transferring, or selling data to ascertain an individual's creditworthiness or for any lending activities.

Furthermore, we are steadfast in ensuring that our employees, representatives, contractors, and future stakeholders understand and strictly adhere to the Google API Services User Data Policy, safeguarding your data's integrity and privacy at all times.